In August2024, I reported an overheating battery issue, and Fisker diagnosed it OTA. They promised a part and a tech, and after nearly five months, RP finally arrived yesterday in 96-degree heat. Despite tough conditions in my garage, he worked like a pro, fixing both the pump and my doggy windows. I’d told Fisker early on to prioritize other customers since my car was drivable, but RP’s precision and professionalism were worth the wait. I’m grateful to Fisker for making it right, this car is incredible, and I love it.